When you're making the order please double heck on the nicotine level, the bottle size and the base chosed, as any item shipped with a wrong specification might breplaced, but only after it has been received back with it's intact ambalage.

If there is an issue with the products you have received regarding their look or their packing, please take a picture first and email it to us so we are jumping over a few steps. 

We are not being responsabile for the customs issues regarding this products. At this time, the Law is still very superficial and in some countries ( like Estonia )  we do encounter a lot of troubles delivering our products. 


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