Shipments and returns
Your pack shipment
Packages are generally dispatched within 1 day after receipt of payment and are shipped via one of the choices available through our store, with tracking number, with r without signature. Whichever shipment choice you make, we will provide you with a link to track your package online.
For orders under 2 kg, our sugestion would be either letter or signed letter, as the cost is under 10 euro.
The delivery time is around 4-9 working days, so, if after you received the mail confirming that your order has been shiped, ther's more than 10 days, please go to your Local Post Office and inquire about your order with the tracking number we have provided you with.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.